Asian airports dominate Skytrax Earth Airport awards as Changi, Tokyo Haneda, Seoul Incheon and Hong Kong all make the very best 5
Hong Kong’s strong overall performance in eating might be traced to a rise in high-end, gourmet eating choices which include Beef & Liberty, Caviar House & Prunier and Lady M patisseries. Photo: K.Y. Cheng
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Hong Kong took the consolation prizes of finest immigration and eating experience on Thursday as Singapore’s Changi Airport extended its run as the world’s ideal airport for a seventh consecutive calendar year.
Asian airports took the lion’s share of accolades at the annual Skytrax Globe Airport awards for 2019. Tokyo Haneda, Seoul Incheon and Doha all came ahead of Hong Kong International Airport (HKIA), which slipped to fifth, equalling its lowest position in the rankings since 2010.
Hong Kong maintained the title for best airport eating experience for the third 12 months managing and also secured the award for immigration services, run by the Security Bureau’s Immigration Department.
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HKIA was also in the best 10 for shopping, leisure amenities, eating, airport transit, hotels and airport security, cleanliness and staff services.
How Singapore airport outperforms Hong Kong’s for wellness
The airport, which had 75 million passengers fly in and out last yr, was not ranked in the 10 most effective for its terminal, its revamped website nor the speediness of baggage delivery.
Hong Kong airport was not ranked in the very best 10 for its terminal, its revamped website nor the speediness of baggage delivery. Photo: Fung Chang
In one of the newer categories, Hong Kong was ranked eighth ideal for passengers with reduced mobility and accessibility, despite garnering some unwanted publicity in recent months with cases of disabled passengers being denied travel by an airline.
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The airport had tried to address the slow transfer of bags by taking over some services from ground handlers and charging airlines a fee for every piece of luggage put on the carousel.
HKIA, which won the top accolade in 2011, has maintained a place in the top 10 of the Skytrax rankings since 2010, though has twice before dropped to its low of fifth, in 2016 and 2017.
The airport is spending HK$144 billion (US$18.3 billion) to add a third runway and new passenger terminal through land reclamation, expected to be completed by the conclusion of 2024.