本文轉貼自:酥餅的BLOG (http://blog.roodo.com/subing/archives/9131355.html)
一人一信抗議星巴克列台灣為中國一省

星巴克在店面資訊的地方將位於台灣的店面全部加上中國一省,我在這邊請各位網友一人一信,寫信到星巴克抗議。以下是抗議步驟。
抗議步驟:
1. 到下列網址:
http://www.starbucks.com/customer/contact_forms.asp
2. 類別選 coporate social responsibility
3. 填姓名跟email (住址跟電話可以不填)
4. 在message欄寫抗議信,以下是範本:
Dear Starbucks,
In the sign up page of your website, you mistakenly list Taiwan as
"Taiwan, Province of China", which indicates that Taiwan is part of
China. Would you please remove "Province of China" from the list?
Taiwan is an independent country with its own government, elections,
currency, army, and defined territory. Taiwan negotiates its own
treaties with the United States. It is obvious that Taiwan is not part
of China.
So, again, would you please remove "Province of China" from Taiwan in the list?
Thank you very much for your concern.
(歡迎大家轉貼,讓更多人知道這個行動)
6/5 後記:
早上收到回函了,想不到星巴克除了處理迅速,還一一回函給抗議者啊,這種精神就值得鼓勵了,這幾天得來去光顧一下星巴克。^_^
回函全文如下,僅馬賽克信件部份資料。
From: Customer Relations
[mailto:info@starbucks.com]
Sent: Friday, June 05, 2009 2:48
AM
To: xxxxxxx
Subject: Response from Starbucks
Coffee Company - Case # xxxxxxx
Hello,
Thank you so much for taking the
time to write to us. Taiwan
was previously labeled " If you have any further questions or
concerns that I was unable to address, please feel free to let me know. Thanks again, Allison F. Customer
Relations Starbucks Coffee
Company 800 23-LATTE
(235-2883) Monday through Friday, 5AM to 6PM
(PST) p.s. I'd really like to know how my
response met your needs; click here if you'd be willing to share your thoughts
in a brief survey.






